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Customer Service guvment-style
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Re: Customer Service guvment-style
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HarryMillerMusicdotcom
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Sep 3 09 11:55 PM
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I am not going to defend the actions of the Post Office. The culture of their upper management needs serious overhaul. However, now I am very curious to find out what the mysterious "product" is that you are referring to Shooby!
GiveItOne, not sure what your point is about the book. After some initial resistance from the librarian, which simply indicates to me that funding for the library is low and people that can afford to buy books should consider doing so, she did in fact help you out--as a matter of fact she got you an out of print book. Did she know in advance you were going to be out of state with your cell phone? Who gave her that number to call? Who is responsible for your library card being invalid? Give her a break dude! From your own description, it appears that she was just doing her job.
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Maynard Ferguson Board
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Water Cooler - Misc. Topics
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Customer Service guvment-style
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